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Feedback to a podcast manager

General Training Task 1 — description letter: Feedback to a podcast manager. This page gives the exam question and a band 9 model answer, with the tone, opening and closing lines that suit the letter. Aim for at least 150 words in about 20 minutes.

The exam question

You have been listening to a podcast regularly and would like to give some feedback to the person who manages it. Write a

letter to the podcast manager.

In the letter, you should include:

• Explain when you started listening to the podcast

• Describe why you enjoy it and why you listen regularly

• Suggest some ways the podcast could be improved

Tone and conventions

Letter typeDescription
ToneSemi-Formal
OpeningDear [Name] / Dear Podcast Team,
ClosingKind regards, / Yours sincerely,

Band 9 model answer

Dear Podcast Team,

I am writing as a regular and enthusiastic listener of your show, which I first discovered approximately eight months ago when a colleague recommended an episode on sustainable urban planning. Since then, I have listened to nearly every release and have recommended the podcast to several friends who share my interest in current affairs.

I enjoy the programme because the interviews are consistently engaging, the hosts ask thoughtful follow-up questions, and the production quality makes it easy to listen during my daily commute. The mix of expert guests and accessible explanations keeps each episode informative without feeling overwhelming, which is why I return to it week after week.

That said, I do have a few constructive suggestions. Occasionally, episodes feel slightly too short to explore complex topics in sufficient depth, so extending some interviews by ten to fifteen minutes could add real value. Introducing occasional listener Q&A segments and improving the consistency of episode release dates would also enhance the overall experience. Thank you for producing such worthwhile content.

Kind regards,

Useful phrases

Examiner tips

Strategy

Semi-formal feedback letter. Balance praise and suggestions carefully — 40% positive, 60% constructive. End on a positive

note to maintain goodwill.

Common trap

Bullet 3 (improvements) is the hardest — prepare 2–3 specific, realistic suggestions (longer episodes / more

expert guests / better sound quality), not vague ones.

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