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General Training Task 1 — application letter: Volunteering to help elderly people at community centre. This page gives the exam question and a band 9 model answer, with the tone, opening and closing lines that suit the letter. Aim for at least 150 words in about 20 minutes.
You saw an advertisement for a volunteer position at a local community centre helping elderly people. Write a letter to the
organiser.
In your letter:
• Explain why you are interested in the position
• Describe the skills or experience you have that would be useful
• Say when you would be available for an interview
| Letter type | Application |
| Tone | Formal |
| Opening | Dear Sir or Madam, |
| Closing | Yours faithfully, |
Dear Sir or Madam,
I am writing to express my sincere interest in the volunteer position advertised at your community centre supporting elderly residents, a role that aligns closely with both my personal values and my professional background in care and community engagement.
I am particularly drawn to this opportunity because I cared for my grandmother during her later years, which deepened my appreciation for the companionship and practical support that many older people need. I would find it deeply rewarding to help elderly residents maintain their independence and social connections.
I hold a current first-aid certificate, have two years of hospice volunteering experience, and am a patient and empathetic communicator. I am also comfortable assisting with administrative tasks, accompanying residents on outings, and helping organise group activities.
I would be available for an interview on weekday mornings between 9 and 11 a.m., or Wednesday afternoons after 2 p.m. I could attend as early as next week and am happy to provide references upon request.
Yours faithfully,
Strategy
Formal volunteer application. Bullet 1 must show PERSONAL MOTIVATION (a real reason to care about elderly people —
personal connection, life experience). Bullet 2: specific skills (first aid, language, care experience). Bullet 3: give specific dates.
Common trap
Many candidates write generic applications without a personal hook. Examiners want to feel WHY you care. A
brief personal story (elderly grandparent, previous volunteer work) transforms an ordinary letter into a memorable one.
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